Utilizing a brand new downloadable app known as See Say, these dwelling and dealing in downtown San Antonio quickly will have the ability to report non-emergency considerations starting from graffiti and trash to upkeep and security considerations instantly with out having to dial 3-1-1.
Now in testing, the app — a venture of downtown advocacy group Centro San Antonio — is anticipated to launch this fall.
See Say encourages customers to report real-time considerations that happen downtown on to Centro’s headquarters. Officers with the group mentioned they may reply to non-emergency experiences submitted by the app in a median of simply over three minutes.
Centro San Antonio CEO Trish DeBerry mentioned the app will assist enhance the protection and cleanliness of the middle metropolis. If customers encounter a problem, they may have the ability to add particulars corresponding to a location, time, description and photographs. In flip, Centro will deploy one in every of its ambassadors or a disaster response staff to resolve the matter, she mentioned.
The group has accomplished a two-month pilot of See Say with a gaggle that features downtown property house owners, San Antonio police management, bike patrol officers, Metropolis of San Antonio employees and teams offering homeless companies. The app will endure a further pilot part earlier than its projected fall rollout, DeBerry added.
DeBerry mentioned she hopes the direct line between San Antonians and the organizations concerned will develop stronger ties between the group and people working to enhance it.
“This platform creates a direct line of communication between the group and the groups actively working downtown on daily basis,” DeBerry mentioned in an emailed assertion. “It provides individuals confidence that considerations could be reported simply and addressed shortly.”
Whereas Centro works day by day to enhance the downtown expertise, DeBerry mentioned the app will broaden its attain by empowering people to level out issues that want a fast response.
“I imagine, by and enormous, downtown is protected,” she mentioned. “However no matter we could be doing to place the facility of security within the consumer’s arms in order that they really feel comfy as they’re traversing downtown is a web constructive.”
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